GEEKONLINE will require you to provide some information in order to provide our services to you. This is an example of the type of information we will require from you to be collected or submitted to GEEKONLINE through our quick quote form, contact us form and other.
HOW WE USE YOUR INFORMATION
The personal information you share with us is only used to complete your project. We do not and will not share this information with outside parties. We use your email address only to communicate with you regarding your project, to send wishes and to update you with our new offerings/services. It is not used for any other purpose, and it is not shared it with outside parties.
By default, we never use or share your project or any information related to your project with any other parties. All the information provided to GEEKONLINE is confidential and if your project or website is online over internet then that data will be publicly accessible and we are not responsible for it if get copied.
We have an easy refund policy for both incident based plans and subscription based plans. In case of a subscription based plan, the customer can ask for a full secure in the event that Geek Online was not able to complete any single task within the first 30 days of the subscription. If Geek Online was able to complete either one or more of your tasks, the fees will no longer be refundable. Apart from this, Geek Online can accept or reject any claim for secure based on the particular case. Geek Online can also accept to provide a partial secure after deducting the necessary service charges.
In the case of one-time payment based plans, refunds can be availed under the following circumstances:
The customer had all the prerequisites that were necessary to complete the task and yet Geek Online couldn’t complete when the account was active.
The claim for secure should be made within 15 days that an Geek Online expert works on the same case.
If the task is out of scope for that particular plan, the customer can claim a secure..